Ordering Information

General Ordering Process

All publications must now be ordered from our website to ensure we have all of the information needed to fulfill the order.

If you receive a notification within your cart that you have an order of more than 10 pounds, you may break the order into smaller ones to proceed with checkout.

We accept two payment types – credit card and purchase orders. When ordering from our website, you will select your payment type (credit card or purchase order) at checkout. If you select credit card, you’ll be asked to input your credit card information. If you select purchase order, a box will appear, and the purchase order number can be entered.

Shipping

Publications are scheduled to be shipped once per week.

Any changes to this schedule will be posted online and communicated to orders that still need to be fulfilled.

At checkout, you will be given two shipping options. Priority mail orders typically take 1-3 business days from the ship date, depending on your location. Media Mail can take 2-8 business days from the ship date. Please keep in mind our shipping schedule as outlined above.

International Shipping

At this time, we are unfortunately unable to offer international shipping. Please email us at outreach@landmarkschool.org for alternative options.

Large/Bulk Orders

Our checkout system is currently set up to process publication orders up to 10 pounds. If you receive a notification within your cart that you have an order of more than 10 pounds, you may break the order into smaller ones to proceed with checkout.

If you need to place a larger bulk order, please email us at outreach@landmarkschool.org. We will gather the information about the bulk order (quantity needed, due date, etc.) from you, to determine if we can meet the requirements.

Refunds & Exchanges

Refunds and exchanges will be offered solely at the discretion of Landmark Outreach staff. If you have any questions or concerns regarding your order, please email outreach@landmarkschool.org or call (978) 236-3216.

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